Customer Services Welcome to Picchu Maternity Wear!
You will be able to find most information that may require about our products and services in this section. Should you be unable to find the information that you are looking for then please contact us and we will be happy to assist in any way that we can. Frequently Asked Questions
How do I place an order There are a number of ways in which you can place an order: online, by phone, by fax or by post. For further information on placing an order by one of these means, please see ourPlacing An Order help page. ↑ back to top Which countries do you deliver to? We deliver to a wide selection of countries around the would. Please visit our International Sales page to view the full list. Delivery times and prices can be found on the Delivery Information page. ↑ back to top How do I work out what size I am? We use our own size range (Size 1 to Size 4) for our maternity clothes in order to avoid confusion between the various national and regional sizing standards. You can use the size chart on our Size and Fit help page to convert Picchu garment sizes to either UK, European or US sizes. In addition many of our garments have additional size and fit information that is specific to the particular garment. Where available, this information can be accessed by clicking on the "Garment Sizing and Fit Information" on the product page for the particular garment. If you are still unsure which is the correct size for you then please contact us and we will be happy to help you. ↑ back to top Do you have a printed catalogue? Yes, we have a free printed catalogue that can be requested online. Simply complete and submit ourcatalogue request form and we will post one out to you, free of charge, to anywhere in the world. ↑ back to top Where are your products produced? All of our products are designed and manufactured within the European Union in order to ensure the highest quality standards, as well as safe and ethical labour practices. ↑ back to top Do you have a shop? Although we do not have a shop of our own, there are a number of maternity wear retailers that stock the Picchu Maternity brand. For a list of these retailers, please see our Find a Retailer page. ↑ back to top Can I exchange or return an unsuitable item? Most garments bought from the Picchu Maternity website may be exchanged or returned if you are unsatisfied with them. For details of our returns policy and further information on how to exchange or return a garment, please visit our Returns help page ↑ back to top I would like to stock Picchu maternity wear in my shop, who should I contact? We welcome approaches from reputable retailers who would like to stock the Picchu Maternity brand. Please contact us either by email or by phone if you are interested in stocking Picchu maternity clothing in your shop. Contact details can be found on the Contact Us help page. ↑ back to top |